For safety and other reasons or in case of extraordinary weather conditions (especially lightning, rain, thunderstorm, windstorm, whirlwind), we may temporarily suspend or permanently terminate the use of the services and cancel the purchased tickets. The affected visitors will be notified via a system message, where they still have the opportunity to change their tickets to another available timeslot until 22:00 on the given day. Should the date not have been modified, the ticket will be canceled and the automatic refund process will start with a turnaround time of 1-2 working days, depending on the bank.